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+60 16-382 4522

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FAQ

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Frequently Asked Questions

How often should I schedule aircond services?
At Ac Cool N Cool Services, we recommend scheduling aircond servicing every 3 to 4 months, especially in Malaysia’s humid climate. Regular servicing helps maintain cooling performance, energy efficiency, and extends your aircon's lifespan.
What do aircond services include?
Our standard aircond servicing includes:
• Cleaning of filters, blower, and fan coil
• Flushing and clearing of the drainage system
• Inspection of the cooling coil and electrical components
• System performance check
For deeper issues, we also offer chemical cleaning and gas top-up services.
How long will each air conditioner cleaning service take?
The duration depends on the type and condition of the unit:
• Standard servicing: 30–45 minutes per unit
• Chemical cleaning: 1 to 1.5 hours per unit
Our technicians work efficiently while ensuring thorough, quality service.
How can I tell if my aircond needs servicing?
Common signs your aircon needs servicing include:
• Weak or uneven cooling
• Water leakage or dripping
• Bad odors from the unit
• Unusual noises
• Higher electricity bills
If you notice any of these, book a service with us right away.
Are your aircond services available for both residential and commercial units?
Yes! Ac Cool N Cool Services provides expert aircond servicing for both residential and commercial properties across Malaysia. Whether it's a home split unit or a large office system, we've got the right tools and expertise.
What happens if you don't service your aircon?
If you don't service your aircon regularly, dust and dirt can build up on the filter, affecting its performance. This can lead to decreased cooling efficiency, higher electricity bills, and potentially costly repairs. In addition, a lack of servicing can also result in your aircon breaking down more often or not cooling your home properly.
What should I check before calling for Aircon service?
1. Check the air filter and clean or replace it if needed.
2. Check the thermostat settings and ensure it is set to the desired temperature.
3. Check the outdoor unit for any debris blocking the airflow.
4. Check the refrigerant levels and make sure they are at the proper level.
5. Check the wiring and make sure all connections are tight and secure.
6. Check the fan motor and make sure it is running properly.
7. Check the ducts and make sure they are not blocked or leaking.
8. Check the condenser coil and make sure it is clean and debris-free.
9. Check the evaporator coil and make sure it is clean and debris-free.
10. Check the compressor and make sure it is running properly.
Should I have my equipment maintained yearly, and why?
Yes, it is important to have your equipment serviced and maintained yearly to ensure it is working properly and safely. Regular maintenance can help catch any potential problems before they become more serious and can help extend the life of your equipment. It can also help to prevent any unexpected breakdowns or costly repairs.
How long does an aircon last, and when should I replace my Aircon?
The average lifespan of an air conditioner is 10-15 years. If your air conditioner is older than that, you should consider replacing it. Additionally, if you've noticed an increase in energy bills or the unit isn't cooling as effectively, it may be time to replace it.
How can I increase the efficiency and life of my home's cooling systems?
1. Have your cooling system regularly maintained. Ideally, this should be done twice yearly – at the start and end of the cooling season. 2. Change the air filters in your cooling system every three months or as the manufacturer recommends. 3. Ensure your home is properly insulated and sealed to reduce the need for cooling. 4. Use ceiling fans to circulate cool air and help reduce the load on your cooling system. 5. Keep vents and registers clear of obstructions. 6. Clean the outdoor condenser unit regularly. 7. Make sure the outdoor condenser unit has adequate shade and ventilation. 8. Consider investing in a programmable thermostat to help manage your cooling system's energy consumption.
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